Trust & Connection In The Age of Zoom


In what seemed like the blink of an eye, amid arguably the most significant disruption in our lifetimes, virtually the entire workforce went remote, and it doesn‘t look like it‘s coming back anytime soon. But what has “going remote“ done to the level of trust and connection, particularly when we can’t just walk around the office and say “hi” anymore?


Dov Baron puts it to you that social connection is the foundational driving force of human behavior. He would assert that all our needs are anchored in our ability to make and maintain social connections.

We are driven to connect! Truly, as John Donne put it, “no man is an island.“ Today we have more connected devices and programs than we could have dreamed of as little as a decade ago, but more connective devices do not mean a greater level of connection. In fact, most people state that they feel even less connected than they ever did. It is a true Catch-22 because real connection requires trust, and genuine trust requires real connection.

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